Services
Our service model is structured around the full lifecycle of AI deployment in regulated environments — from initial qualification through continuous operational monitoring and change management.
End-to-end GxP qualification for AI systems — from User Requirements through Performance Qualification — using our AI-extended V-model framework.
Our qualification methodology extends the pharmaceutical V-model with AI-specific documentation layers: AI Performance Requirements (APR), model training data lineage, algorithm documentation, and Ongoing Performance Monitoring plans. Every document is built to satisfy FDA CSA, Annex 11, and PIC/S requirements.
We classify each AI system by GxP impact — from direct batch release AI requiring full IQ/OQ/PQ through indirect scheduling systems requiring partial qualification — and right-size the validation effort accordingly.
Direct GxP impact · Highest validation tier
Direct GxP impact · Full qualification required
Indirect GxP impact · Partial qualification
System-level validation + per-agent qualification
We design and implement the agentic AI infrastructure required to satisfy regulatory inspection — immutable audit trails, human-in-the-loop gates, electronic signature, and access controls.
Most AI systems are not built with regulatory inspection in mind. When an inspector asks to trace a batch release decision, or a deviation investigation requires reconstructing every AI action that touched the record, the underlying architecture either supports it or it doesn't. We ensure it does.
Audit Trail Entry Schema
Validated AI is not a one-time event. FDA's CSA "critical thinking" standard and EU GMP Annex 11 (2011; revision in progress) both require ongoing performance monitoring. We operationalize that requirement.
Our Ongoing Performance Monitoring (OPM) service implements statistical process control for AI key performance indicators, automated drift detection with configurable thresholds, and revalidation trigger logic built into the change control workflow.
Automated alert threshold for KPI drift from baseline
Mandatory revalidation trigger — no manual override
Training data update threshold triggering revalidation
Standard periodic review cadence plus event-triggered
Every change to a validated AI system — parameter tuning, prompt revision, model replacement — requires assessed regulatory impact. We build the change control workflow into your existing quality system.
Parameter tuning within validated ranges → documented, no revalidation required
New features, prompt changes → OQ re-run required, assessed per impact matrix
Model replacement, architecture change → full revalidation triggered
We start every engagement with a technical briefing — an honest assessment of your AI validation posture and what it would take to qualify your systems.
Request a Briefing